Archive for July, 2009
Important News About Travel to Canada
No Comment |Posted by: nmeng on July 14, 2009
Effective immediately, all Mexican and Czech citizens require a tourist visa in order to enter Canada. This is an important change for Canada, and we wanted to make certain everyone was made aware.For a complete list of all countries whose citizens require a tourist visa to enter Canada as well as information on how to apply for a visa, please follow this link: http://www.cic.gc.ca/english/visit/visas.asp
CCAP urges all au pairs and host families to check to see if they need a tourist visa for any country they plan to visit. If you have an au pair in your group looking to travel out of the U.S., it’s important that they check with their embassy/consulate to see if a visa is required. A great resource to find their embassy is www.embassyworld.com Rules and regulations regarding travel can change, so please take the time to educate yourselves about requirements early in planning your trips.
11 Tips for CCAP Au Pairs Insured by Erika Travel Insurance
No Comment |Posted by: nmeng on July 13, 2009
Don’t wait until you need it to understand the coverage and requirements of your Erika Travel Insurance. Take some time now to familiarize yourself with your policy. Here are 11 tips to to help you out:1. Find a Doctor: (This tip will save you time and money if you use a participating provider.) Look up an Aetna provider on www.aetna.com\docfind\erika
2. Aetna vs. Erika Insurance: Call the doctor’s office and say you have “Aetna” (not Erika insurance because they will not recognize the Erika name).
3. Insurance Card: Bring your Insurance Certificate Card with you to the doctor’s office
4. ID number: Give the doctor’s office your CCAP booking number – this is your insurance ID number (do not give them the policy number 10462 or 11190 as your id number because all au pairs have the same policy number).
5. Your name: Provide the doctor’s office with your FULL name (as it appears in your passport or visa) - Including all of your family names.
6. Billing address: If the doctor does not send Aetna the bill, they will bill YOU instead. Tell your doctor to send bills to:
Aetna Student Health
P.O. Box 15719
Boston, MA 02215
7. Deductibles: Do not pay the Aetna provider’s office for the visit except for your deductible: $65 for Basic and $35 for Extended.
8. Call Aetna if the doctor’s office can’t find your name: Be sure to have the doctor’s office call Aetna at 800-783-7447 to confirm your insurance benefits and coverage dates. Have them call while you are there in the office so you can have the insurance pay for the visit. If they cannot reach someone or give you difficulties, be sure to take down the name of the person in the doctor’s office and we can contact them during the next business day. Call Aetna yourself and ask them to contact the doctor’s office on your behalf.
9. If Aetna does not have your name: Call Cultural Care at 800-448-5753 and they will confirm your eligibility with Aetna. All au pairs have insurance coverage while participating on the program, so do not panic! It is usually just a clerical mistake that can be easily fixed.
10. Important Things to Remember About Coverage:
* Emergency Room: Remember that you have an extra Emergency Room deductible if you go to the ER: $150 for Basic and $50 for Extended, plus your normal deductible of $65 or $35.
* Routine Care: Remember that routine care is NOT covered – if you go for a doctor’s visit because you do not feel well, or something is wrong, remind the doctor’s office that routine visits are not covered and they must send Aetna a bill explaining why you needed treatment.
* Hospitalizations or Accidents while driving: Be sure to contact the Assistance Company in the event that you have to go to the hospital or are in an accident with your car. The Assistance Companies are open 24/7 and the phone numbers are on your insurance certificate and in the policy booklet.
* If you get a bill at home: if you receive a doctor’s bill at home, please contact the insurance at 800-783-7447 to be sure the insurance has also received the bill to pay it. Otherwise, the doctor will expect payment from you and you may begin to receive Collection Notices. To prevent this from happening, contact Aetna immediately after you get a bill.
* Prescriptions: If you have a prescription, you must first pay for it and then send in a claim form with the receipt from the pharmacy (both the cash register receipt and the medication information label attached to the prescription.) You will be reimbursed for all medications except for acne, birth control or medication that you take for a pre-existing condition.
11. Claim forms: go to www.erikainsurance.com and you can download claim forms.
Join Us Poolside for July’s Au Pair Meeting
No Comment |Posted by: nmeng on July 7, 2009
July’s Au Pair meeting will take place poolside in Salisbury, Maryland as we complete our Water Safety Continuing Education module. There will also be a barbecue, so bring an appetite, a towel, sunblock and a plan to have fun.
Sunday, July 26, 2009



